Terms and Conditions

Effective Date: 28th Nov 2024

Welcome to Luvviar Ayurvedh (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, services, and products. By accessing our website, you agree to these terms. If you do not agree, please refrain from using our website.

1. Use of the Website

1.1. Eligibility:
You must be at least 18 years old to use this website. By accessing or using the website, you represent that you meet this eligibility criterion.

1.2. Prohibited Activities:
Users agree not to engage in the following activities:

• Spamming, phishing, or distributing malware.
• Attempting unauthorized access to the website or its systems.
• Violating applicable laws and regulations.

2. Product Information and Availability

2.1. Accuracy:
We make every effort to provide accurate product descriptions and pricing. However, errors may occur. We reserve the right to correct inaccuracies without prior notice.

2.2. Changes:
Products, prices, and availability are subject to change without prior notice.

3. Orders and Payments

3.1. Order Confirmation:
An order is deemed confirmed only after successful payment and acknowledgment from us.

3.2. Payment Gateways:
Payments are processed via [Insert Payment Gateway]. We do not store or process sensitive payment details.

3.3. Cancellations:
Orders cannot be canceled once processed.

4. Shipping and Delivery

4.1. Delivery Timeline:
Products will be delivered within 10 working days.

4.2. Delays:
Delivery may be delayed due to unforeseen circumstances such as logistics issues or natural calamities.

4.3. Shipping Costs:
Shipping costs will be detailed during checkout and are borne by the customer unless otherwise specified.

5. Returns and Refunds

Refer to our Return and Refund Policy below for details.

6. Intellectual Property

All content, including text, graphics, logos, and images, is the exclusive property of Luvviar Ayurvedh. Unauthorized use, reproduction, or distribution is prohibited without written permission.

7. Warranty Disclaimer

We do not provide any warranty or guarantee for our products. All sales are final, and no implied warranties apply.

8. Limitation of Liability

Our liability is limited to the amount paid by the customer for the product in question. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law and Jurisdiction

These terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts in Pune, Maharashtra, India.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Updates will be posted on this page and effective immediately upon publication.

Return and Refund Policy

Effective Date: 28th Nov 2024

At Luvviar Ayurvedh, we are committed to customer satisfaction. Please review the following terms for returns and refunds.

1. Returns

1.1. Eligibility for Returns:
Returns are accepted if:

• The product is defective or damaged during shipping.
• The product is unused, unopened, and in its original packaging.

1.2. Timeframe for Returns:
All return requests must be initiated within 7 days of delivery.

1.3. Return Procedure:

• Contact us via Email: support@vishvayu.com/ Mobile No: +91 8169188789 with proof of purchase and photos of the product. Returns are subject to verification.

1.4. Non-Returnable Items:
Products that have been opened, used, or are not in their original packaging are not eligible for returns.

2. Refunds

2.1. Eligibility for Refunds:
Refunds are issued only for returns meeting the criteria above.

2.2. Refund Method:
Approved refunds will be processed to the original payment method within 15 to 20 days of return verification.

2.3. Non-Refundable Cases:
Refunds will not be provided for:

• Products damaged due to misuse or improper handling.
• Returns initiated after the 7-day window.

3. Replacement Policy

We may offer replacements for defective or damaged products at our discretion.

4. Shipping Costs for Returns

• We cover return shipping costs for defective or incorrectly delivered products.
• In other cases, return shipping costs are the customer’s responsibility.

5. Contact Us

For questions or concerns about returns and refunds, contact us via:

• Email: support@vishvayu.com
• Mobile No: +91 8169188789