Privacy Policy

Privacy Policy

Effective Date: 28th Nov 2024

At Luvviar Ayurvedh (“Company,” “we,” “us,” or “our”), we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website. By accessing or using our website, you agree to the practices described herein.

  1. Collection of Personal Information

We may collect and process the following categories of personal information to provide you with our services:

  • Information You Provide:
    • Full name, email address, phone number, and shipping address.
    • Information shared during transactions via trusted third-party payment gateways. (Note: We do not store or process sensitive payment details, such as card information, directly.)
  • Automatically Collected Data:
    • Data such as IP addresses, browser type, cookies, and location information is collected via tools like Google Analytics and Facebook Pixel to enhance your user experience and improve website functionality.
  • Excluded Data:
    • We do not collect sensitive personal information, such as health or biometric data, through our website.
  1. Purpose of Information Collection

Your personal information is collected and processed for the following purposes:

  1. Transaction Fulfillment:
    • To process orders, confirm payments, and deliver products or services.
  2. Marketing and Communication:
    • To send promotional emails, newsletters, and updates about our products and services, subject to your consent.
  3. Personalization and Analytics:
    • To customize user experiences and improve website performance using analytical and advertising tools.
  4. Legal Compliance:
    • To comply with applicable laws, regulations, and legal obligations.
  1. Disclosure of Information

Your data may be disclosed to select third parties strictly for operational purposes, including:

  • Service Providers:
    • Payment processors and shipping partners to facilitate transactions and ensure the delivery of orders.
  • Analytics and Advertising Platforms:
    • Third-party tools like Google Analytics and Facebook Pixel for advertising and website performance tracking.

We ensure that any third parties handling your data adhere to strict confidentiality and security standards.

  1. Data Protection and Security

We are committed to maintaining the confidentiality and security of your personal information. Measures include:

  • Firewalls and advanced security protocols to prevent unauthorized access.
  • Regular audits and updates of our security systems to address potential vulnerabilities.

Please note that while we implement robust measures, no transmission over the internet is completely secure.

  1. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Promotional communications will continue unless you opt out via the unsubscribe option in our emails or by contacting us directly.

  1. User Rights

As our valued customer, you have the following rights concerning your data:

  • Opt-Out of Marketing Communications:
    • You may opt-out of receiving promotional emails by following the instructions in the email or contacting us directly.
  • Access and Deletion:
    • As we do not create user accounts, accessing or deleting data directly on the website is not applicable.
  1. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. Our website and services are intended for users aged 18 and above.

  1. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page, along with the effective date. Please review this page periodically to stay informed.

  1. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Alternatively, you may reach out to us via the Contact Us page on our website.

This Privacy Policy complies with applicable Indian laws and outlines our commitment to handling your personal information responsibly and securely. By using our website, you agree to the terms outlined herein.